At Crystal Touch Clinic, we understand that finding effective treatment for long-term facial palsy can be a challenge, especially when local providers may offer limited options for chronic cases. We welcome patients from all over the world to our specialized center in Rotterdam, the Netherlands, to begin a journey of transformation and hope.
Why International Patients Choose Crystal Touch
Patients from the US, UK, Canada, and beyond travel to our clinic because we offer a level of specialization rarely found elsewhere:
- Exclusively Long-Term Focus: We are the only facility specializing exclusively in long-term facial palsy rehabilitation. We focus on patients who have lived with symptoms for anywhere from 8 months to over 30 years.
- The NPR Method: Unlike standard care that may rely on Botox, surgery, or exercises that can worsen synkinesis, our Neuro-Proprioceptive Rehabilitation (NPR) is a non-invasive, painless approach. It addresses the root causes of facial tension and “teaches” muscles to relax by treating synkinesis as a conditioned reflex.
- Advanced Diagnostics: We use scientific tools like Nerve Conduction Studies (NCS) and Synkinetic Correlation Analysis to objectively measure nerve regeneration and muscle co-contraction.
- Experienced Specialists: Our team, led by Elena Pashova and Dr. Alex Pashov, brings over 25 years of research and clinical experience to every session.
Overview of the Hybrid Program
To accommodate the needs of our overseas patients, we offer a Hybrid Recovery Program. This option is designed to provide the highest level of care while minimizing the frequency of international travel:
- Combined Care: The program combines intensive in-clinic visits with regular online sessions.
- Extended Intervals: For those traveling from abroad, we typically structure clinic visits at intervals of 10–12 weeks.
- Personalized Pace: During your initial consultation, we help you decide if the hybrid, in-clinic, or online-only option is the most optimal balance of results and financial/time investment for your specific case.
Travel Resources for Your Visit
We aim to make your journey to Rotterdam as seamless as possible:
- Flights: Most international patients arrive via Schiphol (Amsterdam) Airport, which has direct train connections to Rotterdam Centraal. Eindhoven Airport is another available option.
- Accommodation: The Postillion Hotel is the most convenient choice, as it is located in the same World Trade Center building as our clinic. Other nearby options include the NH Atlanta and The James Rotterdam.
- Navigating Rotterdam: The clinic is centrally located, just a 10–15 minute walk from the central station or a quick tram/metro ride to the Beurs stop.
- Visa Information: Patients are encouraged to check current Dutch entry requirements for their specific country of origin before traveling.
Your First Step to Recovery
Every patient’s journey begins with a personalized online diagnostic video consultation with Dr. Alex Pashov.
- Cost: €145 (around $171).
- What to Expect: During this 40-minute session, we will analyze your condition, discuss realistic goals, and determine which program is right for you.
- Decision: You only decide if you wish to proceed with a full rehabilitation program after this initial consultation is complete.
“A journey of a thousand miles begins with a single step.” We are here to guide you through every step of your recovery.


