Specialized clinic for
Bell's palsy and Synkinesis
At Crystal Touch we provide treatment programs for long-term facial palsy, Bell’s palsy, Ramsay Hunt Syndrome, and Synkinesis.
We also share our expert knowledge to assist you on your journey to recovery.
“A journey of a thousand miles begins with a single step”
– Lao Tzu
Bell's Palsy Treatment Programs
Crystal Touch is specialized in assisting at late recovery stages after facial palsy.
We focus our attention on reducing visible complications and returning balance to the face after a long-term recovery from Bell’s palsy, Ramsay Hunt Syndrome and other peripheral facial palsies. Suitable for facial palsies from 8 months and older (30+ years).
Video Consultation
Personal video consultation with Bell’s palsy and Ramsay Hunt Syndrome specialist – Dr. Alex Pashov.
In-clinic Diagnostics
In-depth diagnostic session with our specialists at Crystal Touch clinic in Rotterdam, The Netherlands.
Bell's Palsy Knowledge Base
Dive into the vast knowledge resources about Bell’s palsy, Ramsay Hunt Syndrome, synkinesis and more.
About The Clinic
Crystal Touch Clinic is the only clinic specializing exclusively in long-term facial palsy rehabilitation.
Our Method
At Crystal Touch, we use our unique Neuro-Proprioceptive Rehabilitation method of recovery.
Scientific Research
Our specialists carry out and present their own research in journals and during international congresses.
Your Bell's palsy recovery specialists
The specialists who will assist you during every session, communicate with you in between the sessions, and provide emotional support and guidance towards your improvements.
Elena Pashova
Founder, Senior Rehabilitation Specialist
Alex Pashov
Co-Founder, Researcher & Analyst
Jana Fialova
Rehabilitation Specialist
Michael Lysoy
Rehabilitation Specialist
Inspiring recovery stories
A journey to recovery from Bell’s palsy is a journey filled with emotions. It is a journey from despair and depression towards regaining hope, belief and self-appreciation.
Some of our patients want to share their stories with other Bell’s palsy sufferers. They wish that their stories will give you hope and inspire you to stay positive.
What our patients say
Posted on Willie StewartTrustindex verifies that the original source of the review is Google. I want to express my heartfelt gratitude for the exceptional care I received from Crystal Clinic following my Bell’s Palsy attack. After hearing negative news from two previous consultants, Dr. Pashow’s confident assurance that I would improve brought me great hope. I was also given face massage techniques which made an invaluable difference. Regrettably, due to my current circumstances, I am unable to travel to the clinic in Rotterdam, but please know your support is greatly appreciated. Thank you for your dedication and kindness.Posted on Susana ValdesTrustindex verifies that the original source of the review is Google. Crystal Touch’s first module online rehabilitation program is perfect for people living outside of Europe. It was perfect for me because I couldn’t afford to travel from the United States to the Netherlands. The zoom calls with my facilitator Jana were so convenient. Jana’s teaching sessions were detailed and the facial exercises were described in a thorough manner so that I could practice these exercises on my own. I especially loved the detailed facial images so I could refer back to them and memorize them! Jana was kind, funny, engaging, patient, empathetic and positive. She made sure that I understood why we were doing certain exercises and answered any and all of my questions. Jana helped me to feel hopeful again. As the sessions continued, when I was astonished by my progress, she just kept encouraging me to continue further for even greater leaps and bounds in my facial progress and symmetry! I am extremely satisfied with the results of my face and I know my future face will look more and more symmetrical thanks to Jana at Crystal Touch. I have more facial movement, symmetry and love the way I look in the mirror. Best of all, I feel no more aching facial pain! That old palsy pain is miraculously gone! I now have my confidence back after three long years of wondering if I would ever look like myself again! I will be forever grateful for the work of your practice for the betterment of people’s lives that fall prey to Bell’s Palsy and Synkinesis. I once had a surgeon in the states say to me that there was no hope for the dimpling of my chin without surgery. And now just a mere 6 months later, the chin dimples are almost gone thanks to Jana and her knowledge of muscle movement! I cannot think of anything to change in the rehabilitation program and in fact I admire that LOVE and POSITIVITY are a huge factor in this program to jumpstart our bodies toward healing and recovery! I will forever be grateful for Jana and this fabulous program! Thank you! Susana Valdes Tyler, TXPosted on spidey womanTrustindex verifies that the original source of the review is Google. I highly recommend this clinic to anyone who is looking to improve their facial synkinesis. It's a gentle but very transformative experience. The changes I've experienced have been remarkable. Even though I've finished my 'treatment,' I plan on returning for annual tune-ups. My only regret is that I didn't find it sooner since I've been suffering with synkinesis for over 18 years.Posted on Гуля БайрамоваTrustindex verifies that the original source of the review is Google. Хочу оставить свой отзыв о данной клинике и, конкретно, о замечательном докторе Пашове, который помог мне реабилитироваться. Дело в том, что после круговой блефоропластики, у меня была повреждена фронтальная ветвь лицевого нерва и, как следствие, была полностью обездвижена левая бровь. Меня лечили в моей стране 2 мес, но положительной динамики не наблюдалось. Я стала искать в интернете специалистов, которые смогли бы мне помочь. Все они просили меня приехать на консультацию. Некоторые из докторов считали, что восстановиться будет уже невозможно. Случайно я зашла на сайт клиники Crystal, ознакомилась с родом их деятельности и затем обратилась к ним за помощью. Ответ не заставил себя долго ждать. Доктор отреагировал очень быстро. Мы с ним пообщались по электронной почте, я получила от него рекомендации в виде нескольких упражнений для лица. Медикаментозная терапия, которую я, не переставая, получала в своей стране на протяжении 2х месяцев, не принесла абсолютно никаких положительных результатов. Доктор порекомендовал несколько раз в день выполнять упражнения для лица и получать физпроцедуры И, спустя 2 недели, моя бровь стала двигаться. Меня очень и очень поразил результат этих волшебных упражнений. Я очень благодарна доктору Пашову, который оказал мне такую колоссальную помощь. Рекомендую всем эту клинику, всем тем, кто уже потерял надежду на выздоровление. Обращайтесь к ним и вы не пожалеете. А доктору и его команде желаю дальнейшего процветания и огромных успехов в их полезном труде и в их очень важной деятельности.Posted on Staci SchulteTrustindex verifies that the original source of the review is Google. I can't recommend Crystal Touch enough. I worked with therapists at three different health care systems in the US, and each eventually discharged me because "there is nothing more we can do." Crystal Touch fully understands the physical implications of facial palsy (tightness, synkinesis, inability to do basic functions) and the emotional feelings behind it. I was fortunate to go in-person to their clinic for my pre- and post-sessions, and I did five sessions over a year on Zoom. I regained function in my face (eye closure, minimizing teary-eyes and synkinesis overall) after seven years since my on-set, and I also have the tools to continue to make progress by doing physical therapy/stretching/relaxation exercises on my own each day. I am very hopeful that I will continue to make progress, based on their tailored approach (even to regain my wide smile!)Posted on Jibek TumenbaevaTrustindex verifies that the original source of the review is Google. Была в клинике Crystal Touch в Роттердаме впервые — осталась в полном восторге! Получила ясные ответы на все свои вопросы, которые давно меня беспокоили: касательно своевременности лечения и альтернативных методов. Алексей Юрьевич убедительно доказал, что мой курс был адекватным, показал, что нервные импульсы работают, и пояснил, как мозг сформировал неверные паттерны работы лицевых мышц. Методика действительно уникальна. Сначала я не всё понимала, но постепенно всё глубже погружалась в упражнения и инструменты, которым научила меня Елена Борисовна. Благодаря её участию лицо и тело максимально расслабились — это улучшило общее состояние. Вернувшись домой, я заметила активизацию ранее пассивных мышц. Я с радостью начала "тренировать" эти мышцы, отойдя от прежних методик. Однако вскоре поняла, что ключ к успеху — не в накачке мышц, а в их расслаблении. Сейчас продолжаю упражнения, уже с новым пониманием ценности подхода, предлагаемого в Crystal Touch. Огромное спасибо всей команде Crystal Touch за профессионализм и внимательное сопровождение!Posted on Alina LozovskaiaTrustindex verifies that the original source of the review is Google. Thank you very much to Elena and Alex for taking care of my face! Suffered from Bell's palsy 3 years ago, and hasn't been treated properly, and since then I have had an asymmetry, tightness and random pains in the neck that bothered me a lot. After only 4 months of the treatment and daily exersises, the symmetry improved big time, I know how to deal with neck pains, and the big phycological work has been done, too. I feel way calmer and more confident now. The treatment is not cheap but it was absolutely worth it.Posted on Viky GarciaTrustindex verifies that the original source of the review is Google. I developed Bell's palsy on 2021. After acupuncture, physical therapy and a couple of Botox treatments, my face was still asymmetrical and even though I did not have pain, I had a tightness on the affected side that was a continuous reminder of my condition. In 2022 I was told that my face could not improve more and I had to leave with it. Then I found Crystal Touch. My first interview with Alex gave me hope and I decided to start the treatment. In my first visit I found so much warmth, understanding and empathy that it quickly calmed my nerves and any reluctance I might had. I started to notice a difference after my first visit. I had a particular spot on the side of my mouth that was always tense, even Botox did not help with it. After the first visit and wonderful massages by Elena and Jana, this spot was a lot more relaxed, and what's better, it has never reverted to being as bad! It was made very clear to me from the beginning that my recovery would depend on me. Elena and Jana are there to guide the patients and teach the exercises, but my recovery depends on my time and my efforts. I have now done 5 visits to the clinic. My face is a lot better than it was. I've realised that now I forget about my face. It is still not the same as before, but it has improved to the point that many people do not notice that I have this condition, whereas before it was very obvious. I am very grateful to Crystal touch and would recommend it without hesitation. Their treatment is not easy, it requires investment of time and money but for me it is worth every euro and every second I have spent on it. They gave me hope when I had none and after the treatment I am a much happier person that I was before.Posted on Elena ChristouTrustindex verifies that the original source of the review is Google. Я очень рада, что когда-то я нашла информацию об этой клинике и осталась с ними на полгода.. Я ощалась онлайн, потому что возможности поехать у меня не было. Но мне хватило и этого... Надо быть послушной ученицей и слушать Лену Пашову и доверится и успокоится и верить.. медленными шагами идти к себе, к своему спокойному, без дерганий лицу, к своей улыбке. У меня очень давний неврит(более 10 лет) и я понимала, что я не стану идеальной, но мне надо было быть в гармонии с собой, перестать стесняться общения с людьми, быть довольной, глядя на себя в зеркало и я практически к этому пришла.. я буду продолжать работать с лицом, потому как это уже вошло в привычку :-) уже как-то и не комфортно без этого))Posted on Yelka MikoljiTrustindex verifies that the original source of the review is Google. I recommend Crystal Touch Clinic to anyone experiencing synkinesis. They will design an individual recovery program for you. They have different doctors specializing in different areas of your recovery. Dr. Alex uses advanced equipment to measure the electrical impulses of your nerves to the facial muscles. Dr. Elena uses her keen perceptiveness to design personalized movements, techniques and exercises you will do daily that slowly train your brain to engage the right muscles of your face. Jana does wonders explaining and practicing the exercise movements and finishes up the treatment with the most divine facial massages you ever had, which remove any stress, tension or pain points on your face. I did a hybrid rehab program at the clinic. I went in person five times and had two sessions remotely. They give you the tools but it’s up to you to do the work, consistently, patiently and trusting that it will work. It definitely does! When I first went to the clinic, I was unable to move my mouth without moving my affected eye. That is now very much improved. I couldn’t press my lips together, and now I can. I couldn’t pronounce the letter B or P, and now I am able to. I also know what to do now when my face starts hurting from excess tension. My face is more symmetrical now. I can smile for pictures. I still have more work to do but I feel I now have the tools to continue improving. Most people that meet me for the first time now don’t notice I ever had bell’s palsy. I recommend this clinic to anyone wanting to recover from synkinesis.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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