How Online Consultation can support your recovery
The online video consultation, conducted by experienced Bell’s palsy and synkinesis expert Dr. Alex Pashov, provides support for individuals who face challenges with facial paralysis and its complications.
This is a diagnostic session, during which Dr. Pashov will answer your questions, review your recovery history, and assess your current condition.
Whether you are at the beginning of your recovery or have been dealing with symptoms for months or even years (30+ years), our consultation offers elaborate explanations on your current condition and future recovery prospects.

What to expect from your online consultation with Dr. Alex Pashov
- Personalized Assessment:
We analyze your unique symptoms and recovery progress. - Condition Explanation:
Understand the cause of your symptoms and how they relate to Bell’s palsy, Ramsay Hunt Syndrome, or synkinesis. - Realistic Recovery Prognosis:
Set realistic expectations and determine your achievable recovery goals through at-home recovery, and following a professional rehabilitation program. - Patient-Centric Advice:
Recommendations are tailored to your stage of recovery, whether your facial paralysis is recent or long-standing. - Clarity:
We explain in detail the causes of your condition and the subsequent recovery possible in your specific scenario. We answer your questions to bring as much clarity to you as possible.

Ready to take a step in your recovery?
During the video consultation, you will speak one-on-one with Dr. Pashov, who will explain the details of your current condition, answer your questions, explain the prognosis for your further recovery, as well as provide recommendations on what you can do to improve your condition.
Book an online consultation with Dr. Alex Pashov to take control of your facial paralysis recovery with professional support and guidance.
Price: €145
Online Consultation is included as a gift with the purchase of the Bell’s Palsy Video Courses.
About Dr. Pashov
Dr. Alex Pashov is a dedicated facial palsy specialist with extensive experience in Bell’s palsy and facial paralysis rehabilitation.
His unique approach combines clinical expertise with compassionate care, ensuring that every patient receives a clear understanding of their condition.

Email consultation
The email consultation includes short answers to one or two particular questions regarding your current condition and future recovery. This option is free.
Please note: we cannot provide an email consultation if less than 6 weeks has passed since the onset of your facial palsy, or if your case is complex.
FAQs about online consultation
Who is this consultation for?
This is best suited for patients who have been experiencing facial paralysis symptoms for at least two months, but anyone facing Bell’s palsy, Ramsay Hunt Syndrome, or synkinesis symptoms can benefit.
More specifically, you will benefit from consultation if:
- you are suffering from a long-term peripheral facial palsy for several months or years (including Bell’s palsy and Ramsay Hunt syndrome)
- you have visible residuals and complications such as synkinesis, facial asymmetry, facial pains, contractures, muscle weakness, excessive tearing, facial muscles fatigue, etc.
- you want to understand better what recovery is possible in your case, even after 10, 20 or more years since your facial palsy
- you are interested to start a full recovery program in our clinic or online
What will I need for the consultation?
A stable internet connection, a device with a camera, any documents or notes about your condition and treatments to date, Neurological tests of your face.
For Neurological tests, we will send you instructions by email after your registration.
How can this consultation help me if I’ve already tried other treatments?
We provide a fresh perspective and assess the full scope of your condition.
The goal of the consultation is to do proper diagnostics of your current condition and for you to form a complete picture of what happened to you, why you are experiencing the symptoms that you have now, and what, if anything, can be done about them.
We can also discuss and explain why previously tried methods did not bring you the expected results.
How will I pay for the online consultation?
Once your registration is completed, all the additional information is received, and we have agreed on the date and time of your consultation, we will send you a separate email with a request to complete your payment.
To be certain that your date and time remain reserved for you, you will need to make your payment before the stated deadline date.
We accept payments via credit card (through a secure link), through Wise and via direct bank transfer. Some transaction fees may apply depending on your choice of payment.
We do not accept PayPal.
What happens if I want to cancel my appointment? Is there a refund?
If you change your mind within 24 hours after making the payment (from the initial confirmation of your financial institution), we will refund you the costs of our online consultation. Any transfer fees associated with the payment are not refunded.
After the 24h, no refund is issued if you cancel your online consultation appointment.
If your circumstances unexpectedly change after you have paid, and you cannot attend your planned diagnostic consultation on a planned date and/or time, please let us know by email as soon as possible, and we will find a new suitable date and time for you.
What languages do you speak? Do I need an interpreter if I don't speak English?
We speak English, Dutch, Ukrainian and Russian. You can fill in the registration form in English, Dutch, Ukrainian or Russian, and we will respond in that language.
If you do not speak any of these four languages, please find someone to join you during the video call to help you with translation.
Do you have questions?
If you would like to know more about our online consultation or need help booking, please reach out to us. We are here to support you every step of the way.
- info@crystal-touch.nl
- +31 10 414 14 94
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