From my initial virtual consultation with Alex, he was able to explain the reasons for my experience of facial soreness, muscle tension, and lack of face movement (e.g. asymmetrical smile) even after “recovery” from Bell’s Palsy. No one else had been able to do this, including my doctor. From our initial conversation I understood what I could do to help alleviate my symptoms.
I travelled to Rotterdam for an initial assessment where I met Alex , Elena, and Jana in person. Everyone was very warm and welcoming. The clinic is modern, clean, and neat. I had initial diagnostics completed. Then, Jana started teaching me exercises to do at home myself.
I completed the rest of the program virtually. Since doing the program I have noticed that my facial muscles are not as tense as before I started daily exercises. I now have no more pain. When I smile, my one eye does not close, which was one of the most concerning symptoms. I recently returned to the Rotterdam clinic for a second time, and it was amazing to see the improvements in my facial symmetry.
Thank you Jana, Alex, and Elena for giving me guidance and hope!
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