Receive a professional analysis of your current facial condition and discuss a prognosis for your recovery.
This is a professional analysis of your current condition and facial nerve recovery:
- Understand the causes of your residuals and complications (only in Diagnostic Video Session) – such as synkinesis, facial pains and contractures, facial asymmetry, tensions, excessive or lack of tears, muscular weakness, etc.
- Receive recommendations on what you can do to start working on your most prominent residuals (only in Diagnostic Video Session).
- Receive a professional prognosis for your further recovery – understand what you can expect from the future.
- Obtain answers to questions about your condition and Bell’s palsy.
The online session is conducted by Alex Pashov, Crystal Touch co-founder and the leader of our scientific research team. Neuro-Rehabilitation specialist and MSc by education, he is doing the scientific work, research, consulting, presents our results at International congresses, maintains active world-wide correspondence with Bell’s Palsy sufferers in all continents, and with the Scientific institutions in various countries. Alex has many years of experience working with our patients and performing facial palsy diagnostics.
Diagnostic Video Session
Video Call | 35 min | €85,
During the video session, you will speak one-on-one with Alex Pashov, who will explain the details of your current condition, answer your questions, explain the prognosis for your further recovery, as well as give you recommendations on what you can do to improve your condition.
This is also the first step if you wish to follow and learn more about a full rehabilitation program, either in the clinic or online.
The Diagnostic Video Session is included as a free gift in our Full Bell’s Palsy Video Collection.
Basic Assessment
Email Commentary | Free
We will send you by email a short summary of our conclusions, based on the analysis of your present condition.
If less than 6 weeks have passed since the onset of your facial palsy, then please register for the Video Session or come back later. At this stage, it is too early to give a general recommendation, and we need to speak with you directly to explain all the details.
The session will be helpful to you if:
- you are suffering from a long-term peripheral facial palsy for several months or years (including Bell’s palsy and Ramsay Hunt syndrome)
- you have visible residuals and complications such as synkinesis, facial asymmetry, facial pains, contractures, muscle weakness, excessive tearing, facial muscles fatigue, etc.
- you are in an acute stage of facial palsy – less than 6 weeks since the onset. We will explain what happened to your facial nerve and what you can expect. We will also share with you our best practices, that you can follow during your early stage to facilitate the recovery and reduce the risk of residuals and complications. As we need to speak to you directly for this, in early stages (less than 6 weeks after onset) we only accept registrations for a Video Session.
Testimonials
FAQ
What is the difference between the Diagnostic Video Session and Basic Assessments? How do I choose?
The Basic Assessment provides a short (basic) analysis of your current situation, sent to you by email. The Basic Assessment includes only the analysis of your situation and prognosis for your recovery. Email Session is a good option for you if you would like to receive some clarity, but do not need a lot of explanation.
The Diagnostic Video Session is an in-depth analysis. It is done as a video call over Zoom or Skype. The Diagnostic Video Session includes analysis of your current situation, the prognosis for your recovery, answers to your questions, general recommendations on where you can start to help yourself to relieve the symptoms that bother you most, basic on how facial and Bell’s palsy happens and how its recovery progresses. The Diagnostic Video Session costs €85. It is good for you if you would like to receive an in-depth explanation about your current condition and learn where you can start to help yourself to improve it and have a live conversation with our specialist.
How will I pay for the Diagnostic Video Session?
Once your registration is completed, we will send a separate email with a request to complete your payment. We accept the payments with a credit card, TransfwerWise (no transaction fees) and direct bank transfer. Some transaction fees may apply depending on your choice of payment. It is also possible to pay with PayPal, but higher transaction fees may apply.
After we receive your payment (or payment confirmation) we will begin with scheduling your video session.
How will I be able to choose my date and time for the video call?
After your registration, we will send you an email with a payment request and the earliest possible appointment date and time. Afterwards, we will discuss with you other appointment choices if the suggested date/time are not suitable for you.
What happens if I want to cancel my appoinment? Is there any refund?
No refund is issued if you cancel your video conference. This is because our specialists begin to analyze your condition from the moment we receive your information. If you cancel your video session, we will send you our analysis by email.
Can I switch from Basic Assessment to Diagnostic Video Session and vice-versa?
Yes, you can. You can switch between the two options at any time. Please send us an email to info@crystal-touch.nl or reply to any of our emails we have already sent you and let us know of your preference.
Please keep in mind that no refund will be issued if you decide to switch from Diagnostic Video Session to Basic Assessment after you have completed your payment.
Which languages do you speak?
Our specialists speak English, Dutch and Russian. We can perform the analysis in one of these languages. You can fill in the registration form in English, Dutch, Ukrainian or Russian and specify in the comments which language you prefer.
