The only Diagnostic Video Session was extremely useful to me, I learned so much more than I expected. You very thoroughly and attentively explained my condition, in particular, you helped me truly understand why my face feels the way it does as a result of my synkinesis. I learned more about my condition during the session than in two years of research and watching videos. Learning even now that I have not massaged my face in the most efficient way was quite insightful, I enjoyed learning more about the mimetic pattern and neurophysiology of it all and importantly how this all plays into further recovery. I appreciate you answering all of my questions and I am ready to continue helping my face heal with your guidance and practice. Overall, I am really glad to have come across the Crystal touch clinic and participated in the video diagnostic, I look forward to working with your team and starting my designed program to help manage my facial expressions.
Thank you for spending a bit more time during our session answering questions and explaining more about the process. In terms of any suggestions, I liked the way the session was laid out. In the future, I would suggest asking prospective patients to browse your website and content a bit more to best follow along with you (I could have done a better job at this myself) and provide an overview of what the session will entail ie., the background of condition, the severity of their condition (individual to each patient) and why (such as mimetic pattern explained to me) followed by what comes next which worked out really well for me, thank you!