Dr. Alex Pashov was very patient, kind, understanding and knowledgable. I was having some technical issues with my Zoom connection in the beginning and he patiently waited for me to figure out what was going on. This meeting was the first time I have spoken about my Bell’s palsy in years, I was feeling vulnerable and exposed opening up about and showing the effects of my condition — something that I had been trying to hide for so long. But right off the bat, Dr. Alex made me feel very comfortable and at ease, he was very easy to talk to.
Nothing had happened to me like this before – waking up one morning with a whacking great headache and one side of my face drooping and completely immobile.
It was a couple of weeks before I found Crystal Touch and within that time I had contacted facial palsy support groups, plastic surgery clinics, physiotherapists, neurologists and homeopaths…desperately searching for help and answers.
However, it wasn’t until I spoke with Alex that I actually understood what had happened to me and what was going to happen. He explained the whole thing, almost as if he’d been there and saw it happen; initial nausea, the headaches, the burning sensation in my ear, the tinnitus… He explained it all – and in precise, simple terms I could understand and retain.
In telling me what lay ahead, over the course of the next few days and then weeks and then months, I could feel a huge weight lift off my shoulders. No one had explained this to me before – not my personal doctor, not the specialist I saw at the emergency hospital. No one.
What I came away with wasn’t just reassurance – although I would have been more than satisfied with that. Alex also advised me on how I could help my process of healing advance, what medication I needed to take and continue taking, what massage treatments to use. He also advised me about what treatments would have little or no effect. And then he told me what to look for when it came to the first indications of recovery and so much more.
Although it was a video session – he in Rotterdam and I in London – it was the most important and pivotal conversation I have had from the very start of this very frightening journey with Facial Palsy Ramsey Hunt Syndrome.
Without hesitation, I would recommend anyone and everyone to contact him if ever they find themselves on this journey too.
